Frequently Asked Questions
Everything you need to know about your Original Royalty experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As our garments are tailored for a premium fit, we recommend measuring a similar item you own and comparing it to our chart for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. To initiate an exchange or return, please visit our online Returns Portal with your order number and email address.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing. Expedited shipping options are available at checkout.
How should I care for my Original Royalty garments?
To maintain the premium quality of our fabrics, we recommend washing items inside out in cold water on a gentle cycle and hanging them to air dry. Specific care instructions are also located on the internal care label of each piece.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local import duties and taxes, which are the responsibility of the customer upon delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through services like Klarna and Afterpay.